The company’s decision to expand into foreign markets faced quite some challenges. The team realized their product was stuck in a single geographic market, unable to break through. The departure of key employees aggravated the situation and impacted the company’s atmosphere. Overall employee engagement was notably low, affecting morale and productivity. These hurdles collectively hindered the company’s growth trajectory and competitive edge in the international space. Addressing these challenges required a comprehensive approach to revitalizing the team’s strategy, retaining top talents, and rekindling employee dedication to drive future success on both local and global fronts.
What we did
Thriverse led a substantial cultural shift with the Thriving Organization program, which covered:
Giving space to dialogues within teams consistently foster psychological safety, establish clarity on common goals, and direct individuals toward owning their talents.
Vladimir BalukčićCEO eAsistent
"Through the Thriverse program, we've created structures and conversations within teams that consistently build psychological safety, establish goal clarity, and focus individuals on utilizing their talents to achieve priority tasks. This has unleashed an incredible energy, followed by outstanding results. In the past year alone, we've increased customer satisfaction levels (NPS) by a remarkable 89%."